Verbal De-escalation Skills for Front Line Staff (IFPO Certified)

Boundaries & Balance — empowering frontline professionals to defuse conflict with calm, confidence and control. This program leads to FinCor’s Frontline De-escalation Practitioner Certification, certified by the International Foundation for Protection Officers (IFPO).

Delivered by Finbarr McCarthy — CPP, MSI, CSSM, Dip FC Psych, F.ISRM, M.Sec.I.I., Director of the Security Institute of Ireland and Co-Chair of IFPO Europe.